Shipping & Delivery

At Cyvolute, we aim to make your shopping experience clear, secure, and reliable. All eligible orders are shipped with tracking information whenever available.

Shipping Fee

Shipping fees are calculated at checkout based on your destination and order details.

Free shipping is available for orders over 400 USD.

Order Processing Time

Order processing usually takes 3–5 business days before shipment.

During busy seasons, promotions, holidays, or quality inspection periods, processing may take slightly longer.

Estimated Delivery Time

Estimated delivery time is usually 7–10 business days after shipment.

However, delivery may sometimes take up to 4 weeks depending on destination, customs clearance, postal service speed, weather, holidays, or international shipping delays.

All shipping times exclude customs clearance delays.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please allow 24–72 hours for tracking updates to appear after the package has been handed to the carrier.

Customs & Import Fees

For most destinations, customs-related charges are included in your order. If there are any destination-specific requirements, our team will do our best to assist you.

Partial Shipments

Some orders may be shipped in separate packages due to product availability or warehouse location. If you receive only part of your order, please do not worry — the remaining item may still be on the way.

If you need help, please contact us with your order number.

Delayed Orders

Although most orders arrive within the estimated delivery window, international shipments may occasionally be delayed.

If your order has not arrived within 4 weeks from the order date, please contact us. We will help check the shipment status and may offer a reshipment or refund depending on the situation.

Incorrect Shipping Address

Please make sure your shipping address, phone number, and email are correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error, contact us as soon as possible. We will try our best to update the address before shipment, but changes cannot be guaranteed once the order has been processed.